At **MY Holiday Planners**, we are committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi services or visit our website.
By using our services, you agree to the terms of this Privacy Policy.
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### 1. **Information We Collect**
We may collect the following types of personal information from you:
* **Personal Details**: Name, phone number, email address, pickup and drop locations.
* **Booking Information**: Date and time of travel, number of passengers, type of vehicle requested.
* **Payment Information**: Mode of payment, transaction ID (Note: We do not store your card or UPI details).
* **Device & Location Data**: If you use our website or mobile services, we may collect your IP address and real-time location to assign taxis.
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### 2. **How We Use Your Information**
We use your personal information to:
* Confirm and manage your taxi bookings.
* Provide timely pick-up and drop services.
* Send booking confirmations and trip details.
* Communicate with you for service updates or support.
* Improve our customer experience and service offerings.
* Comply with any legal or regulatory obligations.
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### 3. **Sharing of Information**
We do **not** sell or rent your personal information. We may share your information only in the following situations:
* With our verified drivers for completing your trip.
* With payment processors to handle secure transactions.
* With law enforcement, if required by law or to protect our legal rights.
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### 4. **Data Security**
We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.
However, please understand that no method of transmission over the internet or method of electronic storage is 100% secure.
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### 5. **Your Rights**
You have the right to:
* Access the personal data we hold about you.
* Request corrections to inaccurate information.
* Request deletion of your data (where applicable).
* Withdraw your consent at any time.
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### 6. **Cookies & Tracking**
If we use a website or app, we may use cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings.
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### 7. **Third-Party Links**
Our services may contain links to third-party websites. We are not responsible for the privacy practices of these sites.
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### 8. **Updates to This Policy**
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a new effective date.
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### 9. **Contact Us**
If you have any questions or concerns about this Privacy Policy, please contact us:
**MY Holiday Planners**
Mysuru, Karnataka
+91-9886831146
myholidayplanners@gmail.com
www.myholidayplanners.in
